Terms of service
Terms of use
The website maison-orea.com is operated by Heikoa under the Maison Orea brand.
By accessing and using the website, you accept these terms of use and the other policies available on the website.
Using the website
The Maison Orea website presents products and offers them for sale to customers.
Users agree to use the website lawfully and not to attempt to:
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disrupt its operation;
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access data fraudulently;
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circumvent security measures;
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use the website for fraudulent or unlawful purposes.
Information on the website
Maison Orea aims to provide information that is as accurate as possible about products, their specifications, prices and availability.
Photographs and illustrations aim to represent the products offered as accurately as possible.
Slight variations may nevertheless occur, particularly because colours display differently on different screens or because of characteristics inherent to textile and decorative products.
Intellectual property
Unless otherwise stated, the texts, content, graphics, visuals, logos, presentations and other elements on maison-orea.com are protected by applicable intellectual property rights.
Unauthorised reproduction, commercial exploitation or use may be prohibited.
Purchasing products
Orders placed on maison-orea.com are governed by our Terms and Conditions of Sale.
Delivery information is available in our Shipping Policy.
The rules on returns and refunds are set out in our Return and Refund Policy.
Responsibility and logistics partners
Depending on the product, certain preparation or shipping operations may be carried out by logistics partners or suppliers acting on behalf of Maison Orea.
Customers nevertheless purchase from Maison Orea, which remains their point of contact for questions about orders, payments, delivery, after-sales service, returns and refunds.
External links
The website may contain links to services or websites owned by third parties.
Maison Orea does not necessarily control the content or operation of these external websites.
Changes to these terms
Maison Orea may update these terms to reflect changes to the website, its services or applicable regulations.
Applicable law
These terms are governed by French law.
They do not restrict any mandatory consumer rights granted by applicable legislation.
Contact
For any questions about the website or an order:
