About Maison Orea

About Maison Orea

Maison Orea is an online boutique operated by Heikoa, a French company specializing in the online sale of home goods.

The boutique offers a selection of home textiles, bath linens, tablecloths, textile accessories, and decorative items. We strive to provide all useful information on each product page, including dimensions, materials, variants, and usage or care instructions.

How does Maison Orea work?

Maison Orea selects and markets the products offered on maison-orea.com. Depending on the item, order preparation and shipping may be handled by our logistics partners or directly by certain suppliers. Regardless of the logistics arrangement, Maison Orea, operated by Heikoa, remains your sole point of contact for orders, payments, tracking, customer service, returns, and refunds.

Some products may be shipped directly from a logistics partner. This setup allows us to offer a wider selection without changing your rights as a customer or Maison Orea’s responsibility regarding your order.

Clear information before you buy

Prices, available specifications, delivery terms, and return conditions are presented on our site so that essential information is accessible before confirming an order. When customs duties, taxes, or import fees are required for the delivery of an order, they are covered by Maison Orea / Heikoa and are not at the customer’s expense.

Any questions?

Our customer service can be reached at oreamaison@gmail.com as well as via the chat available on the site.

For complete legal information about the operating company, please consult our Legal Notice. You can also view our General Terms and Conditions of Sale, our Shipping Policy, and our Refund Policy.